If you have any issue which has not been answered in the above Frequently Asked Questions, please feel free to contact us by Submitting a Support Ticket. Please allow us up to 2 business days to respond.
If you wish, you can also reach us by emailing to info@dogtraininginstitute.com.
Ans: Please click on the Unsubscribe link at the bottom of the email that you received from our end to unsubscribe. This will permanently remove your email id from our mailing list.
Ans: Unfortunately, because of the volume of emails that we receive, we cannot provide any personal answers to any specific questions that you may have about your dog. You can consider purchasing access to our Dog Lovers Membership Course, after which we will be happy to provide such personal help to you.
Ans: We are very sorry to hear that.You can choose to decide when you no longer need further emails or newsletters from us. Simply click on the Unsubscribe link available below all our newsletters and emails from Nancy and that would stop all future mailings from us.
In case, you plan to adopt another dog later on, we are always there for you. You simply need to contact us to be added to our mailing list again.
Ans: Sorry. We do not have such information. You can find out the right breeder for your dog from the AKC site.
Ans: Unless you fill up the order form with your credit card details, you will not be charged for anything.
The email newsletters you are getting every week are meant to help you with various aspects of dog ownership and also to keep you abreast of the latest product launches for the benefit of your pet. You can safely open the emails, follow the link to the Blog or our Product Reviews and learn more about training and taking care of your dog or puppy.
Ans: Please have no worries about ordering online from us. We use a very secure payment gateway and all your credit card information is encrypted many times over using Secured Socket Layer (SSL) technology. This means that your credit card information is 100% safe and secure as it travels over the internet to you. The most important feature of the payment gateway is that even we do not come to know any thing about your credit card.
If you have any issue which has not been answered in the above Frequently Asked Questions, please feel free to contact us by Submitting a Support Ticket. Please allow us up to 2 business days to respond.
If you wish, you can also reach us by emailing to info@dogtraininginstitute.com.
